Data Privacy Policy

Privacy policy

August 2023

Privacy and private data are protected. The processing of personal data of guests, customers, suppliers, partners and other users is limited to that data which is necessary for the optimal fulfilment of the services. Personal data is collected, processed and used in accordance with the content of this privacy policy and the applicable data protection regulations, in particular the Swiss Data Protection Act (DSG). The present data protection declaration regulates which personal data is collected, processed and used.

1. Description and scope of data processing

1.1 Personal data within the meaning of these data protection provisions is any information relating to an identified or identifiable natural person (hereinafter "data subject"). This includes, in particular, surname, first name, address, e-mail address, telephone number, car registration number as well as credit card and account data and VAT details.

1.2 Personal data also includes information about the use of the website. In this context, personal data may be collected as follows: Information about visits to the website such as the extent of data transfer, the location from which the data is accessed and other connection data and sources accessed. This is usually done through the use of log files and cookies. Further information on log files and cookies can be found in section 5.

1.3 In principle, personal data is destroyed or made anonymous as soon as it is no longer required for the purpose of processing.

2. purpose of use

Personal data is basically used for the following purposes

2.1 To provide the required (service) to the guest/customer in the best possible way;

2.2 To ensure that the website can be used as effectively and customer-friendly as possible;

2.3 To comply with obligations arising from contracts with third parties;

2.4 To enable participation in interactive services;

2.5 To inform you of changes to the Services;

2.6 To use other tools such as social media plugins, newsletters or web analytics tools.

3 Principles of data processing

The processing principles of lawfulness, proportionality, purpose limitation, transparency - in particular the fulfilment of information obligations - and data security are taken into account in data processing

4 Information on the user's computer, cookies

4.1 Each time the website is accessed, the following information is generally collected: The IP address, the browser request and the time of this request. In addition, the status and the amount of data transferred are recorded as part of this request. Product and version information about the browser used and the computer's operating system are also collected, as well as from which website the page was accessed. This data is used for the operation of the website; in particular, to detect and eliminate errors on the website and to determine the utilisation of the website and to make adjustments or improvements.

4.2 Cookies help in many aspects to make visits to the website easier, more pleasant and more meaningful. Cookies are information files that the web browser automatically stores on the hard disk of the user's computer when this website is visited.

Cookies are used, for example, to temporarily store the selected services and entries when filling out a form on the website so that the entries do not have to be repeated when calling up another sub-page. Cookies may also be used after registration to identify you as a registered user so that you do not have to log in again when you call up another sub-page.

If the use of browser cookies is not desired, the browser can be set so that the storage of cookies is not accepted. In this case, the website can only be used to a limited extent or not at all. If only the cookies of this website are accepted, but not those of the service providers and partners used, the setting "Block cookies from third-party providers" can be selected in the browser.

5. data security

All information transmitted through use is stored on servers within Switzerland/European Union. Since the transmission of information via the Internet is generally not absolutely secure, the security of data transmitted to the website via the Internet cannot be guaranteed. However, the website and other systems are secured by technical and organisational measures against loss, destruction, access, modification or distribution of data by unauthorised persons.

6. no disclosure of personal data

Personal data will not be disclosed to third parties unless we have obtained consent to disclose the data, are required to do so by law and/or have received official or court orders authorising or obliging us to disclose the data. This may include, in particular, the provision of information for the purposes of criminal prosecution, the prevention of danger or the enforcement of intellectual property rights.

7. changes to these data protection provisions

We reserve the right to change this privacy policy at any time with effect for the future. A current version is available on the website. You should visit this website on an ongoing basis to review the current Privacy Policy.

8. rights of the guest/customer

The guest/customer has the right to request information about the personal data processed. In particular, the guest/customer has the right to be informed about the personal data as such, the purpose of the processing, the storage period or, if this is not possible, the criteria for determining this period, the origin of the data if they were collected via third parties, if applicable, the existence of an automated individual decision and any recipients or categories of recipients to whom personal data are disclosed. There is also the right to revoke any consent given for the use of personal data at any time. The aforementioned rights can be asserted at any time with the company.